Privacy Policy

1. Introduction

Guangdong Xinruifeng Material Technology Co., Ltd. (广东新瑞峰材料科技有限公司) ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website yfminerals.com and engage with our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit an inquiry or contact form
• Request product samples or technical documents
• Subscribe to our newsletter or updates
• Register for an account or place an order
• Communicate with our sales or technical team

This information may include:

• Name and company name
• Business email address and phone number
• Job title and department
• Business address and country
• Product requirements and application details
• Annual demand estimates and technical specifications

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on each page
• Referring website and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Product inquiry and quotation: To respond to your requests, provide product information, and prepare quotations
• Sample and document delivery: To process sample requests and send technical data sheets, COA, SDS/MSDS, and other documents
• Order processing: To fulfill orders, arrange shipping, and provide after-sales support
• Technical support: To assist with product selection, application guidance, and formulation troubleshooting
• Communication: To send updates about products, specifications, availability, and company news
• Website improvement: To analyze usage patterns and enhance user experience
• Legal compliance: To comply with applicable laws, regulations, and legal processes

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Within our organization: With our subsidiaries Guangxi Qianyuan Mining Co., Ltd. and Lanshan Jilong Powder Manufacturing Co., Ltd. for business operations
• Service providers: With trusted third-party logistics, payment processors, and IT service providers who assist in our operations
• Business partners: With authorized distributors or agents in specific regions, only when necessary to fulfill your request
• Legal requirements: When required by law, court order, or government regulation
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure and encrypted data transmission
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Typical retention periods include:

• Inquiry records: 3 years from last contact
• Customer transaction data: 7 years for accounting and legal compliance
• Technical correspondence: Duration of business relationship plus 2 years
• Marketing consent: Until consent is withdrawn

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your information for direct marketing
• Withdrawal of consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the information provided in Section 11.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.

Types of Cookies We Use:

• Essential cookies: Required for website functionality and security
• Performance cookies: Help us understand how visitors use our website
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Track your visit across websites for marketing purposes

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

9. International Data Transfers

Our business operations are based in China, and we serve customers internationally. Your personal information may be transferred to and processed in countries other than your own, including China and countries where our service providers operate.

We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses, to protect your information.

10. Children's Privacy

Our website and services are intended for business-to-business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

We encourage you to review this privacy policy periodically. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.

13. Applicable Law

This privacy policy is governed by and construed in accordance with the laws of the People's Republic of China, including the Personal Information Protection Law (PIPL) and other applicable data protection regulations. For international users, we also strive to comply with relevant data protection laws in your jurisdiction, including GDPR where applicable.